Terms of Service

You must be at least 18 and able to form a contract to use the Service. Keep your login details confidential and tell us promptly if you believe your account has been used without permission. You are responsible for activity under your account, including activity by people you invite to your workspace.

You agree not to use the Service to:

• break the law, or send messages that violate anti-spam, telemarketing, consumer protection, or advertising rules;
• send email, text messages, or social media replies to people who have not agreed to receive them where consent is required;
• publish content that is deceptive, defamatory, harassing, or that infringes someone else's rights;
• attempt to access another customer's data, or interfere with or probe the security of the Service;
• resell the Service or use it to build a competing product without our written agreement.

You are responsible for the claims you make in content you publish through the Service, including earnings, health, and financial claims, and for any disclosures the law requires.

You keep ownership of the material you add to the Service and the content you create with it (“Your Content”). You give us permission to store, process, and display Your Content only as needed to provide the Service to you, to keep it secure, and to comply with law. You confirm you have the rights needed to add Your Content and to publish it where you choose.

The Service can connect to services run by others, such as Meta (Facebook, Messenger, Instagram), Google, email platforms, and text messaging providers. When you connect one, you authorize Copyflow to act for you on that service within the permissions you grant: for example, reading comments and messages on a Page you manage and posting replies you approve or have set to send automatically.

Your use of a connected service is also governed by that service's own terms and policies, and you are responsible for following them. We do not control those services and are not responsible for their availability or their decisions about your account. You can disconnect a service at any time in Copyflow or in that service's settings.

The Service uses artificial intelligence to draft content and suggested replies. AI output can be inaccurate, incomplete, or unsuitable for your purpose. You are responsible for reviewing output before it is published or sent, including when you choose to let the Service send replies automatically. AI output is not legal, financial, medical, or other professional advice.

If you buy a paid plan, you agree to pay the fees shown when you subscribe, plus applicable taxes. Unless stated otherwise at purchase, subscriptions renew automatically until cancelled and fees already paid are not refundable. You are responsible for charges from third parties whose accounts or API keys you connect, such as AI, email, and text messaging providers.

You may stop using the Service and close your account at any time. We may suspend or close an account that violates these Terms, creates risk for other customers or for the Service, or is required to be closed by law or by a connected service. Where practical, we will give notice first. After an account is closed, we delete or de-identify its data as described in the Privacy Policy.

The Service is provided “as is” and “as available.” To the extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Service will be uninterrupted or error-free, or that content created with it will achieve any particular result.

To the extent the law allows, Copyflow will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim arose.

We may update these Terms as the Service or legal requirements change. We will post the updated Terms here and change the “last updated” date. If a change is material, we will give additional notice. Continuing to use the Service after a change takes effect means you accept the updated Terms.

Questions about these Terms can be sent to matt@everhope.com.